Terms & Conditions
Product Information
- Our products are made with high-quality ingredients, and we strive to provide accurate descriptions. However, slight variations in appearance, taste, or packaging may occur.
- Allergen Notice: Products may contain or come into contact with allergens such as nuts, dairy, gluten, or soy. Please inform our staff of any dietary restrictions or allergies before purchasing.
Refunds and Returns
- At The Candy Jar by 1892 Chocolates, we value every customer and appreciate your business. To ensure the safety and quality of our products for all our customers, we do not accept returns or exchanges on food items once they have left the store.
- This policy is in place as we cannot guarantee that items have remained unopened or untampered with after purchase.
- We understand that tastes may vary, and we apologize for any inconvenience this may cause. If you have any questions or need further assistance, please don’t hesitate to contact us. Thank you for your understanding and support!
Custom Orders and Special Requests
- Custom orders, including chocolate trays, hot chocolate bombs, and other special items, require advance notice and payment at the time of ordering.
- Changes or cancellations to custom orders must be made within 24 hours of placing the order.
Store Conduct
- We strive to create a welcoming environment for all customers. Any inappropriate behavior, including harassment or vandalism, will result in immediate removal from the premises.
- Minors must be accompanied by an adult at all times while in the store.
Liability
- The Candy Jar by 1892 Chocolates is not responsible for any adverse reactions to our products. Customers are encouraged to review ingredient lists and allergen warnings before purchasing.
Privacy Policy
- We respect your privacy. Any personal information you provide during a purchase or special order will be used solely for transaction purposes and will not be shared with third parties.
General Policies
- Operating Hours: Store hours may vary depending on location and holidays. Any updates will be posted in-store or on our social media platforms.
- Cleanliness: We adhere to strict hygiene standards to ensure the safety of our products.
- Lost and Found: Items left in the store will be held for a maximum of 14 days. Unclaimed items will be discarded.
- Gift Cards: Gift cards are non-refundable and cannot be redeemed for cash.
We appreciate your cooperation with these terms and policies. Should you have any questions, please reach out to us in-store or via our contact information. Thank you for choosing The Candy Jar by 1892 Chocolates!
